Experienced staff of 325 supports the HealthComp organization. Due to the historically numerous local and regional claims processing centers located in the Fresno areas, our average employee has more than 10 years of health benefits administration experience. Because of this, our staff is well trained, accomplished and capable of providing the highest level of service.
Profile of Key Staff Members
The following is a brief description of the experience and qualifications of key staff members:
Phillip Musson, President/Chief Executive Officer
Joining HealthComp in 1995, Mr. Musson was instrumental in launching the Company into the third party administration of Group Health and Section 125 plans. He holds a Bachelor of Science Degree in Business Administration from the University of Southern California. His experience includes four years at Deloitte & Touche, an International CPA firm, where he performed extensive work in both the public and private sectors. Prior to joining HealthComp, Mr. Musson served in the capacity of Executive Vice President, Chief Financial Officer, and Chief Operating Officer for several large corporations. He has provided consulting and administrative services to large municipal and joint labor-management organizations.
Michael Bouskos, Director of Business Development/Chief Financial Officer
Mr. Bouskos joined HealthComp in April of 1997. He holds a Bachelor of Science Degree in Business Administration from the University of Southern California. His past experience includes positions as Controller, Chief Financial Officer, and Vice President of Business Development. He also worked for three years as Chief Financial Officer for American Medical Services in San Diego. Mr. Bouskos is responsible for overseeing all new business development and financial activities for both HealthComp and our clients.
Kelly Ferreira, Vice President of Administration
Joining HealthComp in June 1999, Ms. Ferreira holds a Bachelor of Science Degree in Business Administration from the University of California, Fresno, Magna Cum Laude. A Certified Public Accountant, her prior experience includes three years at Deloitte & Touche, an international CPA firm. In addition, she has held positions as Controller, Chief Financial Officer and Vice President in the third party administration industry. Ms. Ferreira has also provided consulting services in the area of system design, selection and software development, including business re-engineering of client procedures and policies.
Charles Johnson, Vice President
Joining HealthComp in 2004, Mr. Johnson holds a Bachelor of Arts Degree in Management and Organizational Development. He has been employed in the health benefits industry since 1987. Prior to working with HealthComp, he served in positions of management, training and education, with extensive experience in customer service and staff development for such companies as Principal Financial Group, Safeway, and the Fresno County Office of Education.
Sanaye Fisher, Quality Assurance Manager
Mrs. Fisher, who joined HealthComp in January 2002, holds an Associate of Arts Degree in Business Administration. She began her career in the health benefits industry in 1986. Her extensive experience includes direct supervision of claims, customer service, eligibility, auditing and training. Mrs. Fisher has also held key-level management positions at several large third party administrators. Her responsibilities at HealthComp include supervision of the Auditing department.
Ronald Soltau, Regional Sales Manager
Joining HealthComp in November 1997, Mr. Soltau serves as the regional sales manager for the Pacific-Northwest. Beginning his career in employee benefit insurance in 1981, his focus continues to encompass the design implementation and management of self-funded benefit programs. Mr. Soltau's career path has included working for major insurance companies, where he served as Insurance Consultant for self-funded plans and as Sales Manager for third party administrators.
Scott Olds, Information Technology Manager
Mr. Olds joined HealthComp in January of 2012 as Information Technology Manager. He has a Bachelor of Science Degree in Information Technology from Southern Oregon University. He comes to HealthComp with over 20 years of experience in the IT management field. Mr. Olds has worked in WAN/LAN design, implementation, staff development and customer service since 1991. Prior to working with HealthComp, he served in the capacity of CIO and Director of Information Technology at several large corporations.
Aninda Dutta, Information Systems Manager
Mr. Dutta joined HealthComp in July 2008. He comes to the organization with a Bachelor's degree in Electrical Engineering and a Master's degree in Computer Science. He has over 10 years experience in Software, 6 of which are specifically within the Health Care industry. As HealthComp's Information Systems Manager, Mr. Dutta oversees our IS team of 16 programmers responsible for design, development, and implementation of HealthComp's extensive software systems and services.
John Rettig, System Analyst
Mr. Rettig, who joined HealthComp in January 2001 as the Senior Programmer, holds a Bachelor of Science Degree in Computer Science Engineering, with a minor in Mathematics from San Jose State University. His career in software development began in 1983. Prior to joining HealthComp, Mr. Rettig served as Director of Engineering at Tsunami Media, Alternate Platforms Group Manager at Sierra On-Line, and Systems Program Engineer with Amdahl.
Jeanne Shimoda, Claims Manager
Ms. Shimoda joined HealthComp in May of 1997 and has been employed in the Health Benefits industry since 1972. She has served in Management and Supervisory positions and has extensive experience in direct supervision in the processing of claims and customer service. Her expertise rests with a proven record with companies such as Foundation for Medical Care, Blue Cross of Northern California, RX Net, and EBP Administrators.
Sylvia De La Torre, Sales Manager of Flexible Benefits
Ms. De La Torre joined HealthComp in 1995 to implement and manage the Flexible Benefits Department. She has an Associate of Arts Degree in Business Administration. Her career in Section 125 Plan Administration started in 1985 and she has since managed several large flexible benefits departments. Ms. De La Torre has extensive experience administering plans sponsored by municipalities, governmental agencies, and non-profit organizations. She is responsible for the sales and marketing of Section 125 Plans, installation of new plans, employer/employee presentations, and completion of all Form 5500 filings related to the Section 125 Plans. Additionally, she is a member of both the ECFC and the Employee Benefits Institute of America.
Candie Castellanos, Manager Utilization Management
Mrs. Candie Castellanos joined HealthComp in April 2010. She comes to the organization with 18 years of nursing background and experience in medical back office management and is a Licensed Vocational Nurse (LVN). Mrs. Castellanos currently manages HealthComp’s Utilization Management (UM) staff of 60 professionals, of which 30 are nurses and oversees HealthComp’s in-house UM services including: Medical and Disease Management, Prevention, Cancer Awareness, Case Management, Wellness, Neonatal programs, and Post Claims Review. Her knowledge in provider operations, UM services, and benefit administration is a valuable component to the successful cost containment solutions offered by HealthComp.
Katie Christiansen, Field Service Manager
Ms. Christiansen joined HealthComp Administrators' team, in September of 2009, as Field Service Manager. She comes to us with 10 years of experience in Self-funded Health Plans. She currently holds Bachelors of Science in Business Management and a valid CA Life Agent license. As a Field Service Manager, Katie works closely with our existing Clients and Brokers. The focus of this valuable role is to survey clients during regularly scheduled onsite service calls that focus on how we are doing, what we are doing well, and where can we improve.