Software:

HealthComp utilizes the latest version of the Eldorado Healthcare Benefit Management Software. This system, considered “state-of-the-art” in the industry, is automated and integrated, providing both sophisticated controls and features which assist in preventing erroneous claim settlements.

HealthComp purchases medical cost data for use in its usual and customary calculations, and incorporates this data directly into its claims system for online access and automated adjudication. Through use of its licensed and proprietary software, HealthComp utilizes EDI extensively for claims receipts and routing, providing for a faster and more accurate adjudication process.

Hardware Backup:

HealthComp's primary application server incorporates RAID Level 5 with “hot-swappable” hard drives for system and data file redundancy. In the RAID 5 scenario, all data is “striped” across all secondary storage devices (the hard drives). Should one hard drive fail, the information would be retained by all other hard drives until a new hard drive could be added. As a final measure, an entire backup is made on a nightly basis to a DLT external tape drive using an industry-standard backup utility.

This backup includes a full image of system and data files, enabling a full or partial restore to the primary or secondary servers. From the nightly backup, the DLT tape is transferred to an off-site fire-vault.