 "To
be the Nation's premier Third Party Administrator of Employee Benefit
Plans by providing the highest level of service to employers through experience,
flexibility and stability."
Incorporated in August 1994 and headquartered in Fresno, California, HealthComp’s first self-funded group health plan became effective in November 1995. About two years later, a sales office in Seattle, Washington began operations to serve the Pacific Northwest and Alaska.
In January 2000, HealthComp launched its Utilization Management division, currently staffed with more than 40 medical professionals and support staff. With a continuous commitment to leading edge technology, HealthComp has provided web-enabled tools, including online enrollment and claims query to its members since January 2001. Now with more than 60,000 employee lives under administration, HealthComp continues to enhance its capabilities and services as it expands its market presence throughout the United States.
Ownership
HealthComp is a family-owned business with an emphasis on quality and service. This long-term commitment to excellence ensures that the resources and stability necessary to attract the highest quality personnel, as well as obtain the finest technology will be made available. These elements are integral to our ability to provide the quality of service expected by our clients.
The basic premise behind our corporate philosophy is to “accommodate” rather than “dictate.” At HealthComp, we place your needs first. Offering a service rather than a product, we consider ourselves an extension of your Human Resource Department.
Software:
HealthComp utilizes the latest version of the Eldorado Healthcare Benefit Management Software. This system, considered “state-of-the-art” in the industry, is automated and integrated, providing both sophisticated controls and features which assist in preventing erroneous claim settlements.
HealthComp purchases medical cost data from Ingenix for use in its usual and customary calculations, and incorporates this data directly into its claims system for online access and automated adjudication. Through use of its licensed and proprietary software, HealthComp utilizes EDI extensively for claims receipts and routing, providing for a faster and more accurate adjudication process.
Hardware backup:
HealthComp’s primary application server incorporates RAID Level 5 with “hot-swappable” hard drives for system and data file redundancy. In the RAID 5 scenario, all data is “striped” across all secondary storage devices (the hard drives). Should one hard drive fail, the information would be retained by all other hard drives until a new hard drive could be added. As a final measure, an entire backup is made on a nightly basis to a DLT external tape drive using an industry-standard backup utility.
This backup includes a full image of system and data files, enabling a full or partial restore to the primary or secondary servers. From the nightly backup, the DLT tape is transferred to an off-site fire-vault.
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