TECHNOLOGY

We invest heavily in technology; it is the core and the fabric of our business. Our technology platform integrates all functions and drives the efficiency and effectiveness in our operations that differentiates us in the market.
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Infrastructure

Security and reliability hinges on cutting edge technology. From cloud backup to in-house virtual servers, tiered firewall security and more, we’re on the forefront of hardware tech.

  • Cloud Backup
  • In-House Virtual Server
  • Tiered Firewall Security
  • Electronic Document System
  • Mail Center Certified by USPS
  • Interactive Phone System with Real-time Monitoring
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Applications

Efficiency and accuracy are watermarks of our high quality of service. This includes applications such as Standard Reports and Analytics, Predictive Modeling, In-house EDI and much more.

  • Electronic Claim
  • Repricing
  • Auto Adjudication
  • Electronic Fund Transfer
  • Import Eligibility From HRIS
  • Transmit Eligibility to Vendors
  • Data Warehouse Integration
  • Standard, Custom, Reports
  • Real-time Reports
  • Monthly, Quarterly, Annually
  • Predictive Modeling
  • Benchmarking
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Web Portal

HCOnline is our exclusive web portal. It grants our members unprecedented access wherever and whenever the need should arise, all under one login. An invaluable tool.

  • Web Portal for Members, Admins, Providers
  • Digital ID Card
  • Electronic EOB
  • Mobile App
  • Dashboard Reports
  • Claim Status and Inquiry
  • Flex Electronic Claim Submission